Delivery Information
Shipping Options
We offer the following delivery methods:
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Standard Shipping: 2–3 business days (Free on orders over AED100)
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Express Shipping: 1–2 business days (AED9.99)
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Next-Day Delivery: Order before noon for next-day arrival (AED14.99)
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
International Shipping
We ship worldwide! Delivery times and fees vary by location. Please check at checkout for rates.
Delivery Delays
Occasionally, weather or carrier delays may impact delivery times. We appreciate your patience.
Returns & Exchanges
Return Policy
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You have 30 days from the delivery date to return items for a refund or exchange.
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Items must be unused, in original packaging, and with tags attached.
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Final sale items (e.g., clearance) cannot be returned.
How to Return
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Request a return by contacting support@gstdxb.ae or via your account.
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Pack the item securely with the original receipt.
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Ship it back to us using a tracked method (return shipping is at the customer’s expense).
Refunds
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Refunds are processed within 5–7 business days after we receive the return.
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Original shipping fees are non-refundable.
Exchanges
Need a different size or color? Follow the return steps and place a new order for the preferred item.
Need Help?
Contact our customer service team at:
📧 info@gstdxb.ae
📞 +971 58 170-5019
🕒 Mon–Sat, 10 AM–6 PM
