Delivery & Return

Free delivery available on 1000s of products over AED 100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Galaxy Source Technology offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Your Order will be Deliver To Your Address

Small items or Single Order

Standard delivery Get it in 2-3 working days

Orders over AED 100: All day delivery. Order anytime:

FREE

Orders under AED 100: All day delivery. Order anytime:

AED 25

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 5pm.

AED 15

Weekday time slot from 12noon - 5pm. Order by 9pm.

AED 25

What do we mean by small? Just about everything under the sun except for Bulk Order

Large items or Bulk Order

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

From AED50

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From AED100

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

FromuAED50

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From AED100

Large Items Means Bulk Orders for Wholesale

Exchange or Return of Goods

Please read all the conditions below.
Galaxy Source Technology reserves the right to refuse a return / refund / exchange request.
Please make your claims for "damaged items on delivery" or missing items within 12 hours of receipt of your order.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Galaxy Source Technology store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

How do I place an order?
  • Browse the store and select the desired products.
  • Add the products to your shopping cart.
  • Proceed to checkout and enter your shipping and payment information.
  • Review your order details and confirm the purchase.
What payment methods do you accept?
  • Cash on Delivery
  • Credit / Debit Card Online
  • Cash Payment in our Dubai store
  • Credit / Debit Card Payment in our Dubai store 
  • Credit / Debit Card on Delivery *For deliveries in Dubai & Abu Dhabi
  • Bank Wire Transfer
  • Bank Cash Deposit
Is it safe to shop on your website?

Yes, we take security seriously. Our website uses secure socket layer (SSL) encryption to protect your personal information and payment details.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided during the checkout process.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or the shipping carrier's website.

What is your return policy?

We have a 14-day return policy. If you are not satisfied with your purchase, you can return the product within 14 days of receiving it. Please refer to our Returns & Refunds page for more details.

How can I contact customer support?

You can reach our customer support team by email, phone, or through our website's live chat feature. Our contact information can be found on the "Contact Us" page.

Are there any additional fees or taxes?

The prices listed on our website are exclusive of any additional fees or taxes. Depending on your location, additional taxes or customs duties may apply. These charges will be calculated and displayed during the checkout process.

What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer support team immediately. We will assist you in resolving the issue and provide a replacement or refund if necessary.

Need a Help?

  • +971 4 3864649
  • facebook-Icon Facebook
  • whatsapp-48 WhatsApp
  • info@gxtdxb.ae

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Galaxy Source Technology Online store of Storage Solutions and RAM

Galaxy Source Technology was established in 2010 to become the largest computer partsgaming pc parts SSD/HDD Storage Drives and DRAM , and other IT related products e-commerce site in UAE and the GCC. With Galaxy Source Technology you can buy online all types of computer parts and get them delivered to your home or office with our express delivery options. Galaxy Source Technology is utilizing a safe method of payment (cash on delivery), where you pay after you receive your items.